Privacy Policy

Effective Date: August 1, 2026

Welcome to Casino B. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in New Zealand. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other contact details.
Account Information: Username, password, transaction history, and account preferences.
Payment Information: Credit/debit card details, bank account information, and other payment data.
Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our website.
Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.

2. How We Collect Information

We collect information directly from you when you register, make deposits or withdrawals, contact customer support, or interact with our services. We also collect information automatically through cookies and similar technologies when you use our website.

3. Use of Your Information

We use your personal information to:

Provide and manage your account and our services;
Process transactions and payments;
Verify your identity and comply with legal and regulatory requirements;
Communicate with you, including sending important updates and marketing materials (with your consent);
Improve our website, services, and customer experience;
Prevent fraud, money laundering, and other illegal activities;
Conduct research and analysis to improve our offerings.

4. Disclosure of Your Information

We may share your personal information with:

Service providers and partners who assist us in operating our business, subject to confidentiality agreements;
Regulatory, law enforcement, or government authorities as required by law;
Third parties in connection with fraud prevention, security, or legal claims;
Other entities involved in mergers, acquisitions, or business transfers.

We do not sell your personal information to third parties.

5. International Data Transfers

Your information may be transferred to and stored in countries outside New Zealand. We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable laws.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under New Zealand's Privacy Act 2020, you have the right to:

Access and request a copy of your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of your personal data, subject to legal and contractual restrictions;
Withdraw consent where processing is based on your consent;
Complain to the Privacy Commissioner if you believe your privacy rights have been breached.

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. You can manage your cookie preferences through your browser settings.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such data, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Phone: +64 9 123 4567
Address: Casino B Privacy Office, 123 Gaming Street, Auckland 1010, New Zealand

Thank you for trusting Casino B with your personal information.